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Are there cashback or loyalty programs?
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Zijn er progressieve jackpots beschikbaar bij Dazzlehand?
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The Complaints Team was unable to assist further due to the player’s lack of response to inquiries, which led to the rejection of the complaint. During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are. Judging by the responses we have received, we consider the customer support of Dazzlehand Casino to be good. DazzleHamd Casino requires a three-time rollover of the deposited funds before withdrawing money, which is rather high compared to other casinos’ requirements. Also, note that the casino will charge a €5 monthly administrative fee if the player’s account is considered dormant (inactive for 12 consecutive months).
The player from Sweden had requested a withdrawal prior to submitting this complaint. The issue was resolved as the complaint was rejected at the player’s request after he had expressed dissatisfaction with the casino’s strict rules regarding bonuses and account closure. We acknowledged the player’s decision and were available for future assistance if needed. The player from Finland found his account permanently closed on Dazzlehand after successfully depositing, verifying, and playing.
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